How do you get first-time buyers to buy a second time? I’m not talking about an up-sell or cross-sell during the first transaction. I’m talking about getting your current customers
Question: What’s the fastest way to lose a customer? Answer: Stay steadfastly uninterested in their Customer Experience. I’ve been paying attention to the customer experience for 25+ years,
Have you ever wondered how your clients consume your products? How your clients consume and feel about your products and services is called the Product Experience. And in order
Welcome to 2020! To kick off the year I thought we’d go back to some marketing basics. Let’s build a great foundation for a year dedicated to your entrepreneurial success!
YEAR IN REVIEW! Business Coaching Cheat Sheet! “The only time you need to hire a business coach is when you want to succeed in your business.” —Me I’ve compiled my
YEAR IN REVIEW! Sales Funnels are the bathroom hygiene of the marketing world. Nobody likes to get into the details but everybody loves a smooth flow and good movement. Sorry.
YEAR IN REVIEW! It’s December! Why are you feeling overwhelmed??? I’ll tell you why… December has the shortest days and the longest nights. We’re not prepared for it when it
So how’s your Premium Client Acquisition going? Are you getting the high-end clients you want and expected to have by now? If it’s less than stellar let me remind you
I love acronyms. They help me remember stuff. One thing I don’t need help remembering is how to be a great coach. Teaching is my passion and I’ve been coaching
How many coaches does it take so you to screw in a light bulb? 5. 1 to explain how to screw it in 1 to explain what not to do